Questions, sizing, help, order issues, collabs, or anything else. Reach out and we’ll get back to you!


Customer Support Team

Email: support@aureliaraw.com

Hours: Monday to Friday, 9:00am to 5:00pm

Response time: Typically within 24–48 business hours

To Help Us Help You

Please include the following in your message:

  • Your order number (if you have one)
  • The item name and size (for sizing questions)
  • Clear photos (for damage/defect issues)

 

Creators & Collaborations

Email: create@aureliaraw.com

Response time: Typically within 24 business hours

If you’re reaching out for opportunities, sending us content or any other things related to content creation include:
  • Your social links
  • Your location
  • A quick note on your content style
  • Highest quality photos (if submitting content)